What we do to support a positive community

Let’s start with our expectations

At We Need A Nanny (WNAN), we’re passionate about connecting nannies (Carers) with parents and children’s guardians (Care Seekers). As a job board, we’re more than a simple social media group, but aren’t employers like a full nanny service. It means fees and charges are low for parents, while also providing more access to expert guidance and links to other useful services.

Given the light touch we have, we work hard to make sure this is a respectful place with open and honest communication. We ask everyone in our community to follow our Community Guidelines. These reflect the standards of behaviour we hold ourselves to as well as those who use our service. 

Our Community Guidelines encourage:

1. Open and Honest Communication
   No one is to post content that is dishonest, misleading, or untrue.
   
   
2. Respect for Others
   Treat others as you would like them to treat you. No one is permitted to post any content that is discriminatory, bigoted or biased in respect of person or group on the basis of ethnic, national origin, race, religion, creed, gender, sexual orientation, or political affiliation.
   
   
3. Respect for Privacy
   No one may upload or share any personally identifiable information, including photos, about another person without that person’s express consent.
   
   
4. Being Informed about Internet Safety
   Online privacy and internet security is your responsibility. 

For more detail about the rules for using our site, you can read our Terms and Conditions of Use.

Our service is to provide a nannying job notice board

We host an online job notice board for Carers and Care Seekers (our Users). Our site provides a searchable database of user profiles and job advertisements, along with an online information forum. 

We are not an Employment Agency. All arrangements are made directly between parents and caregivers, and we do not participate in any contractual arrangement that may result from such connections. 

Everyone registered with us must provide to the site accurate, current and complete information and update their profiles to keep the information current. It is the personal responsibility of each user to confirm the accuracy of any content provided by other users on the site. 

Messages between people who use our site 

If you are using our services, limit your communication to topics which are relevant to the job postings. 

Always comply with our Community Guidelines and Terms and Conditions of Use, including a strict prohibition on foul or defamatory language, comments which incite fear, and/or any form of abuse, insults or personal attacks.

It is your responsibility to verify qualifications

If you make contact with someone for nannying services or a family with children who need care, each of you needs to be aware of your respective roles and responsibilities. 

We run a job notice board and have no role in employment agreements between users of the site. Any agreement you enter into is independent of WNAN. 

We do not verify the information that people post to the site, which includes the qualifications and experience of nannies who advertise. 

Anyone who uses the site has responsibility for carefully checking the conditions, qualifications and suitability of any agreement entered into with another user. This can include but is not limited to: 

• verifying references, Working with Children Checks, Blue Cards, First Aid Certificates, Police Checks and work visa arrangements (if applicable).
• understanding industry practice and requirements about appropriate employment arrangements. WNAN is not responsible for employment terms and conditions. 

Put simply, any communication or engagement between users is at your own risk. However, we are here to support and create a positive community, and here is how you can help us keep it this way.