We Need a Nanny is committed to your privacy. The following outlines our information gathering and dissemination practices for this website: weneedananny.com.au. This statement may be updated from time to time, so please check back periodically.
Contact and demographic information
When registering for an account on our site, you will be asked to provide personal information such as your name, telephone number, mailing address and other information pertinent to create an account within our database. This information is held strictly confidential and stored securely. We will use this information only to facilitate your experience with our website, and to contact you if necessary. We will not sell or provide any of this information to organizations that may be interested in making unsolicited contacts, and we will not disclose it to any third party except as may be required by law.
If a nanny/sitter puts a 10 digit Australian mobile number on their profile then parents also have the option of sending them an SMS through our secure website. Please note they will not be able to see your mobile number unless you reply to the SMS. If you don't want to receive SMS's through our site then please leave the Mobile number field blank on your profile.
Your e-mail address will also be stored in our secure database, but shall not be provided to any third party without your consent. We may also use this address to contact you with announcements and information regarding your account with us and our website in general. Again, we will not sell or provide your e-mail address to organizations that may be interested in making unsolicited contacts, and we will not disclose it to any third party except as may be required by law.
We believe strongly in giving you the ability to access and edit your personal information. To update your information at anytime, please login and click on " Edit my profile ", make your changes and then click on " Save profile ". Your information will be immediately updated.
We also collect information about you that is not personal information. For example, we may collect data relating to your activity on our websites (including IP addresses) via tracking technologies such as cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. To the extent this information does not constitute personal information, the National Privacy Principles do not apply and we may use this information for any purpose and by any means whatsoever.
We generally advise that you do not publish or communicate personal information, or at least limit the personal information that you publish or communicate, to the public via our services. You acknowledge that we cannot control any third party collection or use of your Non-Confidential Information. You agree that we may use and disclose Non-Confidential Information for any purpose and by any means whatsoever.
The Site uses reasonable security measures in an attempt to keep User Information secure, including without limitation Secure Socket Layer (SSL) technology for sensitive User Information. However, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure. As a result, WeNeedaNanny does not represent or warrant that User Information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. Any User Information is provided at User's own risk. WeNeedaNanny expressly disclaims any and all liability whatsoever for any controversies, claims, suits, injuries and/or damages, arising from and/or in any way related to any User Information, including without limitation to any acts by other Users or third parties with respect to such User Information.
Billing information (parents only)
When registering for a We Need a Nanny account, you will be asked to provide billing information such as your credit card number, expiration date and billing address. The server that your credit card number and expiration date is collected on uses encryption technology to protect the information while in transit, via the Internet, to either PayPal.com.au or eway.com.au This information is not known to us and is not stored in our database.
In order to facilitate the process of connecting parents to potential caregivers, both parents and caregivers are required to complete an online profile which will be displayed on our website. The shared information provided is held separately from your personal and contact information, and only this shared information shall be displayed on our website.
We may use 'cookies' to simplify the user's experience. If you set your browser to reject cookies, the site will not function properly. The weneedananny.com.au database resides behind a firewall in order to protect against the loss, misuse and alteration of the information under our control. We have taken preventive measures to restrict access to sensitive data, as well as to detect and prohibit certain connections and operations by unauthorized users. No claim is made as to the impenetrability of the system under unusual circumstance or its resilience to future attacks.
You acknowledge that the security of online transactions and the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control.
You acknowledge that we are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose your personal information to in accordance with this policy or any applicable laws). The collection and use of your information by such third party/ies may be subject to separate privacy and security policies.
If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.
We Need a Nanny may periodically send its members promotions, discounts, or other information via e-mail. You can opt out of receiving these communications by unsubscribing from our mailing list. You can unsubscribe from these emails at anytime by logging into your account and clicking on " Cancel my subscription/account.
Contact We Need a Nanny
- Thank you to the fabulous Au pairs and Nannies who contacted us. We have secured an au pair beginning next week.Paul - ( Putney ) - NSW. February 2016Thanks so much to everyone that applied, we have the most amazing nanny!Leah - ( Buccan ) - Queensland. June 2016We found the perfect person within 48 hours, when we urgently needed someone. Thank you so much - a real weight off our shoulders.Ian - ( Annandale ) - QLD. April 2015I found a nanny using your website.I found it very simple and easy to use. In fact I've used it successfully twice now.Our first nanny we had for over 4 years until she decided to move on to other opportunities but we still keep in contact and occasionally she helps us out if we need a baby sitter.Our second nanny is still with us and the whole family loves her :)The website is very simple and easy to use and I recommend it to all my friends as a great place to find a nanny.Thanks.Sarah - ( St Ives ) - NSW. Feb 2015I am happy with my experience with this website. We interviewed the first nanny yesterday and we decided to hire her. She is the perfect one that we looked for and also she was so happy with us. Simply we are the perfect family for her and she is the perfect nanny for us.Hind - ( Subiaco ) - Western Australia. Oct 2014Bise has been a gift to our family. She is loved and the love is reciprocated. My four children genuinely care for Bise and respond to her very well, it has been blessing to have met her and have her influence and kindness bestowed in our home. Bise is reliable, clean and always ready to assist and help my children in any event. She does over and above any thing expected and does so with kindness. My husband and I trust her implicitly as do our children.Elizabeth - ( Attadale ) - WA. October 2016